Most of the businesses allocate a lot of budget on marketing campaigns to bring more clients. Marketing is the first step towards client conversion and after attracting potential clients the second process involved is the client intake process. Most businesses usually fail to observe this step and a single unpleasant experience can drag your business into mud. Such things can be avoided through productive communication with your client and knowing their experiences through the client intake form. With an effective client intake form you can make things easier and build a strong relationship with your clients.
What's exactly a client intake form ?
A client intake form is a document that the client fills out and signs at the beginning of a new business relationship. This form, also known as an engagement letter or contract, outlines the details of a business relationship between two parties.
Client intake form is a vital tool in any business to get your clients to fill out all of their information prior to service. This ensures there are no surprises when it comes time for payment and that you have all of the right information on file when it comes time for follow up work. The intake form should be thorough, but not too detailed in its questions so as not to scare off potential clients who may be shy about sharing some personal details.
A Client Intake Form Checklist:
When you're working on a client intake form, it can seem like there are endless questions to consider and fields to fill out but you will have to be specific with the essential intake form checklist. The form will include the basics, such as name, address and contact details, but also delve into more specific information about the project that's being worked on.
A well-constructed client intake form will help you to avoid missing any vital information while on a project and make sure that you have all of the specifics in one place for easy reference if needed.
What type of businesses need a client intake form ?
Client intake forms are a vital instrument for any business providing client services. It is important that you have an effective way of taking in information from clients, as it allows you to provide better service and create a positive impression on them.
These forms are important for the businesses operating in these fields especially:
- Healthcare service businesses including therapists, dentists, doctors, psychiatrists, family physicians etc.
- Agencies providing digital services related to marketing, SEO, designing
- Law firms
- Gym service providers and personal trainers
- Companies providing home services like cleaning, renovation and interior designing
A well-designed client intake form can help with this process greatly. At the same time, it's also important to keep in mind your clients' needs and not make too many assumptions about how they want information presented to them.
What questions should you ask in a client intake form ?
Client intake form questions will depend upon your business category. For example a business providing healthcare services will ask the client to provide health record alons with the basic information including name, address, contact details etc while a company providing digital marketing services will require information related to the client's brand.
Some of the common information you might seek from your client in client intake form will include:
- Personal information of client including name, address, contact etc.
- Information about the business of your potential client
- Allocated budget for the project
- Requirements of your client
- Historical record of finance or health on any other related thing depending upon business type
Create a high response client intake form for B to B companies with File Request Pro
Keeping in mind the importance of using client intake forms, you must be willing to create one for your business to collect and organize your clients data in an effective and easy way. Creating a client intake form with File Request Pro is easy and simple by requesting a drag and drop functionality if needed.
Sign up for 14 days free trial and you are good to go.
Below are a few simple steps involved in creating a client intake form.
- With one click attach your account with your cloud drive
- Specify the automatic content organization requirements in your storage
- Customize the intake according to your needs
- Add branding including logo, colors, URLS etc.
- Automate the process of request, reminder and thank you
That is all. Now your clients are ready to securely send you the requested data and this data will be organized in your cloud provider storage automatically.